- Delivery services for large home appliances is undertaken directly by our vendors and can take up to 14 days.
- Delivery and installation is free for orders over DHS 799, excluding large home appliances.
- Delivery of large home appliances to remote locations will incur an extra charge.
- Installation for air conditioners may incur an additional charge up to AED 550.
- Items that require assembly can be assembled at an additional charge of AED 40. Please select this option before adding the item(s) to the cart.
- Installation is valid only in certain areas.
Terms and Conditions
- There are no deliveries on Fridays or UAE public holidays.
- All orders will be delivered between 9 am and 7pm.
- For more details, contact our Customer Service Centre via the contact us page, or get in touch with us at 800 ASK gasNtools (+971 565097597). We’re available from 9am to 9pm (GST), 7 days a week.
gasNtools now delivers to Ajman
Al-Futtaim gasNtools has partnered with SHURAM Logistics to get your favorite products from UAE delivered to Oman. To find out how you can avail this service, please read the following:
|Standard Delivery (Delivery in 3 - 5 days)
||Free standard delivery on orders above DHS 799
Delivery will be made within 5 to 7 working days
- Delivery charges are calculated based on Weight OR Volume of the package, whichever is higher:
- By Weight DHS 1.00 per kg
- By Volume DHS 100.00 Per cubic meter
- *Minimum delivery charge of DHS 100 applies
- *Assembly and installation charges are not included in this rate. Please contact Shuram Logistics in Muscat on +971 565097597 / firstname.lastname@example.org to learn more about assembly charges and to book an appointment. All the charges will have to be paid in advance.
- Payment for products and delivery has to be made at the gasNtools store in Dubai
- Payments can be made by cash or credit card
- Payment is inclusive of 5% customs tax on the total value of the gasNtools receipt
Requirements for Delivery
- Original gasNtools invoice/bill
- gasNtools delivery copy
- Filled up form from Shuram Logistics indicating customer details, including complete delivery address, location map and contact numbers
- Customer’s signature of acceptance
Exchange & Returns
In case of exchange or return of items due to manufacturing defects, additional delivery charges + 5% and customs duty will be borne entirely by gasNtools.
- In case of exchange or return of items with no defects, an additional delivery charge + 5%, customs duty and documentation fees will have to be borne by the customer.